About Us
A word from our owner
10+ Years Working Experience
At HWWHS we know things are expensive out there and we want to save you money! But rest assured we will never compromise our work or the quality of materials we use. We are a small, family business and don’t have the overhead (or the pricing) like the bigger box or corporate type companies. We pass that on to you….our loyal customers.
Thank you for making Heatwave Water Heater Service your go-to neighborhood plumber!
Johnnie Farrell
Founder/owner
Why Choose Heatwave Water Heater Service?
Expertise and Experience: Our team brings years of experience in water heater installation and repair as well as many plumbing applications, ensuring that your plumbing systems operate flawlessly.
Prompt and Reliable Service: We understand the importance of a consistent plumbing system. Our team is committed to providing prompt and reliable services to minimize disruptions to your daily activities.
Transparent Communication: We believe in transparent communication throughout the process. You’ll be informed about the issues, the recommended solutions, and the cost before any work begins.
Comprehensive Consultation
Our experts begin with a detailed consultation to understand your water needs, property layout, and any specific requirements for the installation.
Quality Materials and Craftsmanship
We prioritize the use of high-quality materials and employ skilled craftsmanship to ensure the durability and longevity of your water pipe system.
Thorough Inspections
When you experience plumbing issues, our team conducts a comprehensive inspection to identify the root cause of leaks, corrosion, or other problems.
Preventive Solutions
In addition to addressing current issues, we provide preventive solutions to mitigate the risk of future water pipe problems, saving you time and potential damage.
System Design and Planning
Based on the consultation, we design a customized water pipe system that maximizes efficiency and meets the demands of your household.
Safe and Compliant Installations
We follow industry standards and local regulations to ensure the safe and compliant installation of water pipes, connecting seamlessly to fixtures, appliances, and the main water supply.
Efficient Repairs
We employ advanced techniques to efficiently repair any plumbing issues you may have.
Customer Satisfaction Guaranteed
Your satisfaction is our priority. We strive to exceed your expectations with our professionalism, expertise, and commitment to quality service.
Warranty Coverage
Installation Warranty
Our installation services are backed by a warranty that assures you of the precision and quality of our work. If any issues arise due to the installation within the warranty period, we will address them promptly and at no additional cost.
Repair Warranty
We stand by the durability and effectiveness of our repair services. If a repair we've conducted fails to meet your expectations within the specified warranty period, our team will revisit the issue and resolve it with the same dedication and expertise.
Parts and Materials Warranty
Many of the parts and materials we use in our services come with their own manufacturer warranties. We ensure that you have access to these warranties, providing additional layers of protection for your plumbing investments.
Warranty Periods
Our standard installation and repair warranty covers you for a period of one year from the date of completion and our team will clearly communicate this of during the consultation
Making a Warranty Claim
Easy Process
If you encounter any issues covered by our warranty, making a claim is a straightforward process. Contact us and we'll guide you through the necessary steps to address the concern.
Prompt Response
We understand the importance of quick resolutions. Our team is committed to responding promptly to warranty claims, ensuring that any issues are addressed efficiently.